How we protect your privacy?

We protect your privacy. We only save data that we need to remember who you are and contact you.

During registration we ask you for information that only you would know. We relay this information to a third-party commercial Identity Service Provider (IDSP). They use it to assure us that you really are who you claim to be, and then they throw it away. Some of this information is voluntary, but sharing it makes it more likely we can assure your identity. If we cannot confirm your identity, then we cannot give you access.
What we do with the data new External Users enter in each field on the registration screen. We put in your user record at FAA so that we remember who you are and can contact you. We ignore at FAA.
We encrypt and ask a third-party commercial Identity Service Provider (IDSP) if you are who you claim to be. They delete the data immediately.
  • Name* (First, Middle, and Last)
  • Phone number (mobile recommended for text message to reset password)
  • Private-sector number in your name*
    - partial credit card number, or
    - phone number to receive one-time passcode
  • Government number*
    - SSN, or
    - driver's license
  • Date of birth*
We do not submit to the IDSP.
  • Email address
  • Company Name
  • Job Title
  • Fax
  • Street Address (including city, state, ZIP)
* required

If you want more information, go to https://www.transportation.gov/privacy.